Shipping & Returns

Shipping Method and Cost

We guarantee safe and timely delivery of your order. We are also glad to ship to international customers and to APO/FPO address.

United States

  • Standard Shipping (USPS) Estimated Delivery: 7-14 business days $5.95
  • Express Shipping (UPS) Estimated Delivery: 3-9 business days $18.95

Canada

  • Express Shipping (UPS/DHL) Estimated Delivery: 3-9 business days $8.00

Australia / France / New Zealand / Spain / United Kingdom

  • Express Shipping (UPS/DHL) Estimated Delivery: 5-10 business days $18.95

All other countries

  • Express Shipping (UPS/DHL) Estimated Delivery: 5-10 business days $24.95

Where do we ship?

We offer international delivery service (eligible countries and regions only) as long as our delivery carrier is able to reach out to you!

How many pairs of glasses can I purchase per order?

You can order up to 8 pairs per order. Please place another order if you want to order more than 8 pairs.

What is your return policy?

If you are not 100% satisfied, you can exchange or return your items for free within 14 days from shipping. However, you can only exchange for free once. Refunds will be returned via the original method of payment.

We provide a 12-month warranty for all our products. The warranty includes, only when it is due to our quality problems, particular eyewear part replacement, lenses replacement, return, and exchange. Please note that customers will be responsible for the shipping cost after 14 days. Extra charges may apply if you place new orders. For more details, please contact our customer service representative for professional help.

How can I place a replacement or return order?

Please contact our customer service representative through email or live chat for the replacement and return process. Make sure you have your name and order number ready. We will email you the USPS shipping label. Please print the shipping label and return your product at local post office.

Can I make changes to my order?

Yes, you will need to contact our customer service representative to process your previous order or place a new order.